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How do I add a screen to a workflow in Jira

Author

Olivia Zamora

Published Apr 14, 2026

Log in as a user with JIRA Administrator permission.Click at the cog icon > Select Issues > Find Screens under Screens category at the left.Click Add Screen.Enter the Name and the Description of the Screen then Add.

How do I add a screen in Jira?

  1. Log in as a user with the Jira Administrators global permission.
  2. Choose Administration ( ) > Issues. …
  3. Click the Add New Screen button to open the Add New Screen dialog box.
  4. Complete the Add New Screen dialog box: …
  5. Click the Add button to add your new screen to Jira.

How do I change the issue screen in Jira?

  1. Click the Jira icon > Projects > then select the relevant project.
  2. Choose Settings > Screens.
  3. Click the > to expand the relevant screen scheme.
  4. Select the View issue screen.
  5. Add or remove the desired fields.

How do I customize a workflow in Jira?

From your project’s sidebar, select Project settings > Workflows. Click Add workflow and choose Add Existing. Select your new workflow and click Next. Choose the issue types that’ll use this workflow and click Finish.

What are screen schemes in Jira?

A ‘screen scheme’ allows you to choose which screen will be shown to a Jira user when they perform a particular issue operation. There are three issue operations for which you can choose a screen: Create issue — the screen that is shown when an issue is being created.

How do I add a screen resolution in Jira?

Select Update issue field, then click add; On “Issue Field”, select Resolution; Select the relevant “Field Value”, then click Add; You’ll need to perform steps 5 to 10 on every transition that leads to the “Done” status!

How do I add a column to a screen in Jira?

  1. Log in with JIRA Administrator global permission.
  2. Go to Custom Fields page by: Cog Icon > Issues > Find Custom Fields under Fields category at the left.
  3. Click at Add Custom Field and Select a Field Types. …
  4. Add the custom field that you just created to the an existing screen then update the changes.

How do I change an existing workflow in Jira?

  1. Select > Issues.
  2. In the Workflows section, click Workflow schemes.
  3. Click the Edit link for the desired workflow.
  4. Edit your workflow scheme, as described in the table below.
  5. If your workflow is active, you need to publish it to make your changes active.

How do I view a workflow in Jira?

Go to your project and click Project settings. Click Workflows. You’ll see which workflow scheme the project currently uses.

How do I display custom fields in Jira?

Choose (JIRA Administration) > Issues. In the Fields section, click Custom Fields. Find your ‘Freshdesk Case’ custom field and click > Screens. Tick the checkbox(es) for the screens on which you want to display this custom field.

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How do I create a permission scheme in Jira?

  1. Select > Issues.
  2. From the sidebar, select Permission Schemes. The Permission Schemes page opens. …
  3. Select Add Permission Scheme. The Add Permission Scheme form appears.
  4. Give your new scheme a name, and add a short description of the scheme. …
  5. Select Add.

How do I add a field to my screen?

Select > Issues. Under FIELDS, click Custom fields. Find the custom field and click > Associate to Screens. Alternatively, you can click a field’s contexts link and then click Screens > Associate this field to screens.

Can we add custom fields in Jira?

Go to Administration > Issues, and select Custom fields. Select Add custom field. In Select a Field Type, select All to make sure you can see all available field types. Select a field type and click Next.

How do I change the resolution of a workflow in Jira?

  1. Locate your Workflow: > Issues > Workflows.
  2. Click Edit under Actions for your workflow.
  3. Select your “Done” transition, and Click POST Functions.
  4. Click ‘Add POST Function > Select ‘Update Issue Field’
  5. Select Resolution for Issue Field and the appropriate Field Value.

How do I add a status category in Jira?

  1. Log in as a user with JIRA Administrators permission.
  2. Go to Statuses page by choosing Cog Icon > Issues > Find Statuses under Issue Attributes category at the left.
  3. Click at Add Status then specify the name, description and the category for the status you want to add.

How do I add a post function in Jira?

  1. Select > Issues.
  2. Click Workflows and then Edit for the relevant workflow.
  3. Select the transition: In diagram mode, select the transition arrow. …
  4. Open the post functions tab: …
  5. Click Add post function.
  6. Add the post function and choose Publish Draft to finalize your changes.

How can I see my workflow?

View the workflow status Point to the document or item that is involved in the workflow, click the arrow that appears, and then click Workflows. Under Running Workflows, click the name of the workflow for which you want to view the status.

How do I edit a published workflow?

To edit Published Workflow you need to first checkout and then you will be able to edit it. please refer below attached Screenshot it may help you. Hi sridharan, To edit Published Workflow you need to first checkout and then you will be able to edit it.

How do I add a team field in Jira?

  1. In Jira Software, click or > Issues.
  2. Click Custom fields.
  3. Find the Team field in the list of fields.
  4. Click for the team field > Screens.
  5. Select the screens you want to add the team field to.
  6. Click Update.

How do I change a custom field in Jira?

  1. Select > Issues.
  2. Under FIELDS, select Custom fields.
  3. Find the custom field you want to edit and click > Edit details to update the following: The custom field name, which appears on issues. …
  4. Modify the fields as needed and click Update.

How do I add a context field in Jira?

  1. At the top of the page, select Add new context.
  2. Choose a name for this context and a helpful description.
  3. Select the issue types and projects this context should apply to.
  4. Click Add.

How do I give someone access to a project in Jira?

  1. In your project, select Project administration > Users and roles.
  2. Select Add users to role.
  3. Search for Emma. You can add multiple users and groups, and delete those you have accidentally added in this Add users dialog.
  4. Select the Administrators role and select Add.

Where is the permission helper in Jira?

Click in Jira’s logo > Settings > System > Permission Helper.

How do I view permissions in Jira?

Navigate: Jira Icon > Jira settings > Issues > Permission schemes > Permission helper. If you just want to check what users/groups that have access to a specific project then use that project settings.

How do I see all custom fields in Jira?

  1. Open an issue.
  2. Select ··· > Find your field.
  3. Search for the field you want to find.
  4. Select the field.

How do I add a custom field to a service desk in Jira?

Go to Settings ( ) > Issues. Select Custom fields > Create custom field. Select Advanced. To add individual approvers, select User Picker (multiple users).

How do I create a custom field?

Simply create a new post or edit an existing one. Go to the custom fields meta box and select your custom field from the drop-down menu and enter its value. Click on the ‘Add Custom Field‘ button to save your changes and then publish or update your post.